Disputes take many forms within industry and commerce, from team disharmony to all out law suits. Neither situation is beneficial nor welcome but both situations stem from poor communications.
Unfortunately, businesses often realise the true value mediated solutions only once things have gone wrong.
Avoid costly and painful employee disputes.
Companies can save time, money and quite often their reputation by engaging mediation skills early on in the organisation change process. Often, senior HR professionals are not as involved as they should be in the planning stages of a major change programme. This is often because people issues are not considered a priority during this stage. However, when handled incorrectly, the people issues are likely the most costly and time-consuming aspects to try and recover from.
Employment tribunal awards of six and seven figure compensation sums are now common. With new changes in employment legislation ever more likely, the number of cases of fallout and dissatisfaction are likely to increase. Unfortunately for employers, the media makes an excellent job at broadcasting such cases.
"Stop issues becoming problems"
Getting key individuals on your side and dealing with all people fairly and professionally during change can pay huge dividends.
The principles of mediation can be used to assist people issues in other ways such as:
- Managing conflict
- Preserving positive working relationships
- Engaging key employees to collectively work towards business priorities
- Increasing effective working at 'top level'
- Merger and acquisition process
A mediation approach goes a long way towards preserving good relationships between employee and employer
"You know you need to sort the situation. This is where you start"
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Dispute Resolution